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Product · Maintenance

Repairs that route themselves
from request to invoice.

A request can arrive through a portal, a text, an email or a call and still land in one queue, then get triaged, dispatched and closed out with the vendor’s photos and invoice.

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Illustration with sample data

Intake is on every plan. Automatic dispatch starts at Operate.

  • One queue
  • Vendor portal
  • Owner approvals
What changes

Three problems, handled.

Intake from any channel

TodayRequests arrive by text, email, phone and portal, and live in four places.

Every channel lands in one queue, attached to the unit and the resident, so nothing depends on who picked up.

Triage and dispatch

TodayA coordinator sorts urgency and phones around for a vendor.

Triage sets the urgency and dispatch sends the job to the right vendor with the unit context.

Operate and above

Vendor portal with photos and invoices

TodayUpdates and invoices come back as texts and email attachments.

Vendors accept the job, add photos and submit the invoice from their phone.

How it works

Five steps,
one trail on the unit.

Illustration with sample data

  1. Intake

    A portal request, text, email or call becomes a work order in the shared queue.

  2. Triage

    Operate and above

    Requests are sorted by urgency, so an emergency does not wait behind a squeaky door.

  3. Dispatch

    Operate and above

    The job goes to the right vendor with the unit context attached.

  4. Vendor closeout and invoice

    The vendor updates the job, uploads photos and submits an invoice from their phone.

  5. Owner approval over threshold

    Spend approvals: Operate and above

    An approval threshold in each owner’s terms holds bigger spend for the owner.

Which plan unlocks what.

Layer

Included

From $249 a month, 142 doors included

  • Maintenance intake and routing
  • Resident, owner and vendor portals

Operate

Adds

From $649 a month, 185 doors included

  • AI triage on inbound requests
  • Automatic vendor dispatch
  • Spend approvals

Autopilot

Adds

From $1,800 a month, 200 doors included

  • Dispatch run for you, end to end

Every plan carries the one before it. Per-door rates and the full comparison are on the pricing page.

Questions

Answered plainly.

Maintenance

Stop dispatching
from your inbox.

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We reply within one business day · No card